9. Use Case Overview (Live) Quick overview about coresuitetime Creation of a service call in SAP Add activity to service call to plan effort in SAP Access to coresuitewebclient Synch. data from the cloud Find activity and related service call on the web client Record time on the service call Synch data to the cloud Quick overview about other features of coresuitewebclient Find time entry on service call in SAP Invoice service call with billing wizard and check outcome Service Manager Technician Service Manager